TRW in the Aftermarket    TRW Automotive Aftermarket is a leading provider of high-quality replacement parts, services, diagnostics and technical support to both the independent aftermarket and vehicle manufacturer service channels. The business leads Europe in chassis systems for the aftermarket, drawing on the original equipment strengths of TRW’s braking, steering and suspension programmes Headquarters    Europe  South America Rudolf-Diesel-Strasse 7 56566 Neuwied Postfach 2342 56566 Neuwied Postfach 2342 56513 Neuwied Germany Phone: 49.2631.912049081 South America TRW Brazil Rodovia Anhanguera Km 147 Limeira - Sao Paulo Phone: 55-19-3404-1472 North America - VMS Asia Pacific 49081 Wixom Tech Dr. Wixom, Michigan 48393 United States 248.863.2400 6F, Bldg. No. 62 421 Hongcao Rd. Shanghai, China 200233 86 21 6120 1166 Senior Executives for TRW  Automotive Aftermarket:  Francois Augnet, Vice President for TRW Automotive Aftermarket in Europe and Asia Pacific. Alberto Rufini, Director, TRW Automotive South America Marketing and Aftermarket John Nielsen, Vice President and General Manager,  Parts & Service (VMS) North America Employees & Locations    TRW Automotive's Aftermarket business has more than 1,000 employees working from 15 sites across Europe and Asia Pacific. Capabilities    Manufacturing/ remanufacturing Program making Distribution Training Marketing support / customer information/ technical support Manufacturing & Program Making    TRW Automotive manufactures Europe's most comprehensive range of chassis systems products for the aftermarket. Its products are sourced from within 23 of TRW Automotive's European original equipment steering, braking, and suspension plants and from 9 manufacturing sites dedicated to TRW Automotive's aftermarket programs. TRW Automotive Aftermarket's special skill is designing the most comprehensive programs, with the best part coverage in the market. Added-Value Services and Support    The company takes its original equipment technology experience into the aftermarket through training programs and technical support that includes dedicated telephone "hotlines" and a comprehensive library. TRW Automotive also supports its customers with a complete package of marketing materials. Making It Easy to Do Business...    Through Electronic Online Services (TRW’s EOS), its cutting-edge e-business solution, TRW Automotive aftermarket customers can order, track orders, process invoices and access the latest product offers and technical database-all online. TRW Automotive Aftermarket is also a major shareholder in the industry portal TecCom. As TRW Automotive's Aftermarket business is all about people, it offers trained, specialized customer service teams who are on-call across Europe, ready to respond to customer requirements. TRW is the obvious aftermarket partner. With its original equipment heritage, its leading product ranges, and added-value services, the business is committed to ensuring that its customers stay out in front.