/head> Help TRW.com is designed to reflect our leading role as a high-technology company. To help achieve that goal, the site implements a consistent, user-friendly design and navigational structure and uses a myriad of popular Internet technologies to enhance your experience. Please choose from the following topics to help you get the most out of your visit to TRW.com: Acronyms System Requirements Plug-ins PDFs Site Index Search Contacting TRW Acronyms What are all these acronyms on TRW.com? Here are definitions for the majority of acronyms used at TRW.com: ABS - Anti-Lock Braking System AHPS - Advanced Head Protection System ARC - Active Roll Control ASICS - Application-Specific Integrated Circuits ATE - Automatic Test Equipment EAS - Electrically Assisted Steering ECU - Electronic Control Unit EDI - Electronic Data Interchange EHB - Electro-Hydraulic Braking EMB - Electro-Mechanical Braking EMS - Engine Management Systems FMG - Friction Materials Group HIC - Head Injury Criteria IAM - Independent Aftermarket ITTR - Inflatable Tubular Torso Restraint IVCS - Integrated Vehicle Control Systems NADS - National Advanced Driving Simulator NVH - Noise, Vibration and Harshness OEM - Original Equipment Manufacturer PAD - Passenger Air Bag Disable RAS - Remote Acceleration Sensor RKE - Remote Keyless Entry SEC - Securities Exchange Commission SPARCS - Single-Point Automotive Restraint Control System TRWAuto - Thompson-Ramo-Wooldridge VM - Vehicle Manufacturers VSC - Vehicle Stability Control System Requirements What are the system requirements for TRW.com? This site is best viewed using a 300 Mhz PC (or faster), 56K bps (or faster) modem, 32 MB RAM, and an SVGA monitor (at least 256 colors). The faster the modem and the more RAM you use, the better your system's performance will be when using the Internet. We recommend running versions of Internet Explorer or Mozilla Firefox web browsers. You may not be able to take full advantage of this site if you are using earlier Software releases or slower hardware. IE: You can get the latest version of Microsoft Internet Explorer at their site: IE Download Page. Firefox: You can get the latest version of Mozilla Firefox at their site: Firefox Download Page Sometimes it looks like I'm getting old information. Why? It could be your cache. There are several contributing factors which can affect the timeliness of the information your browser is displaying. TRW Automotive recommends the following: Try clicking on reload/refresh. This is the most common way to update the information you are viewing. Some browsers have a tendency to get "lost" or "hung-up" occasionally. Also, most web browsers operate on a cache system, which means they hold previously-loaded web pages in your computer's memory or hard drive. So, when you go to access a previously-loaded page, the browser retrieves the information from the cache rather than downloading the page again. Therefore, in order to receive updated information, sometimes you must clear both the memory and disk caches. How do I clear my "cache"? Since there are a variety of browsers currently on the market, the procedure of cache clearing will vary. You can often find the cache or temporary internet file element under your browser's Preferences or Options menu. Be sure to clear both memory and disc cache or delete all temporary internet files before attempting to reload the desired page. Plug-ins What is a plug-in? A plug-in is additional software that you can install for your web browser to add functionality. Your web browser lets you see text, hyperlinks, and images, while plug-ins are commonly used to add audio, video, and other advanced capabilities to your web browser. Fortunately, all the plug-ins we use on TRW.com can be downloaded and installed for free from the Internet. What plug-ins are used on TRW.com?  Quicktime: Apple's Quicktime technology allows you to take advantage of video, sound, animation, graphics, text, music, and 360-degree virtual reality (VR) scenes. While QuickTime 3 is installed with a variety of browsers, Apple recommends that you get the latest version of QuickTime from their Web site. QuickTime and the QuickTime Logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. The Get QuickTime Badge is a trademark of Apple Computer Inc., used with permission. Acrobat Reader: With Adobe Acrobat Reader you can view and print Adobe Portable Document Format (PDF) files. It also lets you fill in and submit PDF forms online. Acrobat Reader is available from the Acrobat Reader Download page. Read more about PDF files below. PDFs What are PDFs and how do I use them? PDF stands for Portable Document Format. The PDF format keeps the look and feel of documents that must maintain specific formatting. PDF files can be viewed by anyone with a free Acrobat Reader. PDF files on this site are indicated by To view a PDF file, you will need Adobe Acrobat Reader loaded on your own computer. Acrobat Reader is free software you can download directly from Adobe's web site. Click on any link with the PDF icon on this site and Acrobat Reader will open the PDF file in a new browser window. You can then view or print the document. Use the red "close window" link in the top right corner of the new window to return to the TRW site. You can also save a PDF file to your computer's hard drive by right clicking on the appropriate link. Windows Netscape users right click and select "Save Link As..." Windows Internet Explorer users right click and select "Save Target As..." Macintosh Netscape users use option click "Save Link As..." Macintosh Internet Explorer users use option click "Save Target As..." Site Index Is there a Table of Contents for TRW.com? A fast way to find major topics on TRW.com is to use the Site Index page. A site index is the web equivalent of a table of contents. The site index lists the main topic areas and the sections within them on the site. You can click on a topic that interests you and be taken directly to that page. The Product Index is found within the site index and includes all the products described in TRW.com. The user can click on a product within the Product Index to navigate to its matching page. Search How do I search TRW.com? You can search the contents of TRW.com from the Search page. On the search page, you enter a keyword or phrase you are looking for, hit the Submit button, and the system will give you a list of all the pages on TRW.com that contain that keyword or phrase. In addition to our related links, this is a good way to find all instances of your selected subject matter across the site. Contacting TRW Where can I reach someone for more information? In order to serve you better, please visit our Contact TRW page which is accessible from each page header and lists specific contact information for various types of inquiries. . If you have a technical issue about TRW.com, please use our Technical Help Request Form.