Aftermarket Fact Sheet

TRW in the Aftermarket

TRW Automotive Aftermarket is a leading provider of high-quality replacement parts, services, diagnostics and technical support to both the independent aftermarket and vehicle manufacturer service channels.

The business leads Europe in chassis systems for the aftermarket, drawing on the original equipment strengths of TRW’s braking, steering and suspension programs.

Friction range

 

Headquarters

Europe

Rudolf-Diesel-Strasse 7
56566 Neuwied
Postfach 2342
56513 Neuwied
Germany
Phone: 49.2631.912049081

South America

South America
TRW Brazil
Rodovia Anhanguera Km 147
Limeira - Sao Paulo
Phone: 55.19.3404.1472

North America - VMS

49081 Wixom Tech Dr.
Wixom, Michigan 48393
United States
Phone: 248.863.2400

Asia Pacific

13F, No. 448 Hongcao Road
Shanghai,
China 200233
Phone: 86.21.6120.1166

Senior Executives for TRW Automotive Aftermarket:

Alex Ashmore, Director, TRW Automotive Aftermarket Asia Pacific

Javier Rodrigo-Almazan, Director Distribution, TRW Automotive Aftermarket Europe

Alberto Rufini, Director, TRW Automotive South America Marketing and Aftermarket

John Nielsen, Vice President and General Manager,  Parts & Service (VMS) North America

Employees & Locations

TRW Automotive's Aftermarket business has more than 1,500 employees working from 18 sites.

Capabilities

  • Manufacturing/ remanufacturing
  • Program making
  • Distribution
  • Training
  • Marketing support / customer information/ technical support

Manufacturing & Program Making

TRW Automotive manufactures Europe's most comprehensive range of chassis systems products for the aftermarket. Its products are sourced from within 23 of TRW Automotive's European original equipment steering, braking and suspension plants, and from nine manufacturing sites dedicated to TRW Automotive's aftermarket programs.

TRW Automotive Aftermarket's special skill is designing the most comprehensive programs, with the best part coverage in the market.

Added-Value Services and Support    

The company takes its original equipment technology experience into the aftermarket through training programs and technical support that includes dedicated telephone "hotlines" and a comprehensive library. TRW Automotive also supports its customers with a complete package of marketing materials.

Making It Easy to Do Business...

Through Electronic Online Services (EOS), its cutting-edge e-business solution, TRW Automotive Aftermarket customers can order, track orders, process invoices and access the latest product offers and technical database - all online. TRW Automotive Aftermarket is also a major shareholder in the industry portal TecCom.

TRW Automotive's Aftermarket business offers trained, specialized customer service teams that are on-call across Europe, ready to respond to customer requirements.

TRW is the obvious aftermarket partner. With its original equipment heritage, its leading product ranges and added-value services, the business is committed to ensuring that its customers stay out in front.